Question 1

What is voz.ag?

Accepted Answer

voz.ag is an AI voice agent that answers your company's calls 24 hours a day, in 44 native languages, routes them to the right person and sends a summary via WhatsApp. No code required. Live in 24 hours. From €499/month with no setup fee.

Question 2

How is it different from an IVR or answering machine?

Accepted Answer

An IVR uses numeric menus ("press 1 for sales"). voz.ag is a conversational AI: it understands what the customer says in natural language, in 44 languages, and acts autonomously (transfer, book, capture). It's not a menu. It's an agent that speaks like a person.

Question 3

How many languages does it support?

Accepted Answer

44 native languages: Spanish, Catalan, English (GB + US + AU), German, French, Italian, Portuguese (PT + BR), Dutch, Polish, Romanian and 33 more. Automatic language detection in the first 2 seconds.

Question 4

How much does voz.ag cost?

Accepted Answer

Starter €499/month (1,500 min, 1 agent, 1 language). Business €999/month (4,000 min, 5 agents, 44 languages). Enterprise from €2,499/month custom. All with no setup fee. 15% annual discount. 14-day free trial.

Question 5

How long does it take to go live?

Accepted Answer

24 hours. You configure your agent in 20 minutes, test it in your browser with WebRTC, pay, and within 24 hours the agent starts answering real calls.

Question 6

Do I need to know how to code?

Accepted Answer

No. voz.ag is no-code. Everything is configured from a guided chat and a visual drag-and-drop editor. Anyone on your team can set it up without technical help.

Question 7

Is it secure? Where is the data stored?

Accepted Answer

Servers in the European Union (Frankfurt). GDPR compliant. SOC 2 Type I active. DPA signed before we start. Encrypted transcripts. Configurable retention. Exportable in 1 click.

Question 8

Can I port my existing number?

Accepted Answer

Yes. Port-in available for Spain and most of Europe. 3-10 days depending on the carrier. In the meantime, a temporary number is assigned so you can start from day one.

Question 9

Does it integrate with my CRM?

Accepted Answer

Yes. Native integrations with HubSpot, Pipedrive and Salesforce (Business+). For other CRMs: outbound webhook + Zapier/Make. Structured data on every call.

Question 10

What happens if the agent doesn't know how to answer?

Accepted Answer

It transfers to a human on your team or captures the details and sends a WhatsApp alert for a callback. You configure when to transfer, when to book and when to respond.

Question 11

Can I try voz.ag before paying?

Accepted Answer

Yes. 14-day free trial (card required, no charge until day 15). WebRTC widget on the website to try it without signup.

Question 12

What happens if I cancel?

Accepted Answer

Cancel any month. No commitment. Data exportable as CSV/JSON. Number portable back out. No lock-in.

Transparent pricing. No fine print.

Transparent pricing. No fine print. No setup fee.

What people ask us most

Your business no longer has to miss calls